With over 60 years of combined experience, our goal is to set the standard for inspiring, all-inclusive, small-group adventures in the most breathtaking regions of the world. Our teams across New Zealand, North America, Peru, Nepal, and the Netherlands create a global network for a consistent experience for your clients. Hand-picked guides with a wealth of experience and local knowledge navigate the details so guests have the freedom to relax and explore the great outdoors, enjoy exclusive accommodations, and experience the best of each region with unique activities.
There’s a trip to suit everyone - for families with children to more challenging bucket-list adventures for couples, friends, or solo travelers. We focus on creating adventures of a lifetime and take care of every detail so your clients can sit back, relax, and have the time of their lives.
We also bring that same level of service to our travel advisors. Read on to find out how!
We strive to assist Travel Advisors every step of the way, from assistance with sales inquiries to ensuring your client is prepared for their upcoming trip, we want to make sure selling Active Adventures & Austin Adventures products is seamless and gratifying. Here are some of the tools we provide to Travel Advisors who are registered with us.
Active Adventures & Austin Adventures have designated a Point of Contact whose responsibility is to support with Travel Advisor requests. Your POC is also backed by the Active Adventures & Austin Adventures sales and customer service teams who are available to service inquiries that embolden you to close the sales. Once a booking has been confirmed with us, we’ll introduce our customer support team who will lead you through the post-booking process to ensure your client is prepared for their trip with us.
We have an online library of training videos and webinars that are aimed at familiarising you with our products so that you are polished and knowledgeable with all the details you need to confidently sell your clients on the right adventure. Furthermore, we’re happy to provide tailored in-house trainings to educate you and/or your agency on how to sell our products and where to find more information about each itinerary.
Our Marketing team has images, ads, and video available to help you promote trips and destinations through your own website, social platforms, and email marketing. We encourage all Travel Advisors to join our Active Adventures + Austin Adventures Travel Advisors Facebook group for updates regarding upcoming promotions, new products and other company updates. We’ve designed a comprehensive product catalogue for each of our brands that are perfect to keep on hand for quick reference or to display in your agency.
Should your client call us directly to book another adventure, we’ll pay you a commission for their booking. Our only requirements are that the client approves in writing and that you take over the reservation within 30 days of the guest’s date of deposit.
If you are already working with us, you are already familiar with how we work. We encourage you to share our information with your colleagues and other industry professionals. If you would like to schedule a training or have another inquiry, please reach out by emailing us at info@activeadventures.com. If you are looking for access to your Travel Wallet to manage a client booking please use the following link: Active Adventures & Austin Adventures Travel Wallet.
Our Price Promise is designed to give you complete confidence when booking your unforgettable adventure. Here's how it works...
With our Price Promise you don't have to wait for future sales to get the best price.
So go for it - secure your preferred trip and departure date by booking your dream adventure now!
*Terms and conditions apply - see below
*Price Promise is available for bookings made on or after October 16, 2024. If the advertised price of your booked future trip decreases within 60 days of your original booking date, you can contact us to request the lower price be applied to your existing booking. You must contact us no later than 60 days from your original booking date and provide details of the available price/discount you wish to avail. The price of your trip can be changed only once and only if you contact us during the time at which the lower price is advertised/available. Price Promise cannot be combined with any other offers, promotions, or discounts. The company reserves the right to amend these terms and conditions at any time in its sole discretion. Other restrictions may apply.
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Activity Level 1
Suitable for most fitness levels, our Level 1 adventures are the perfect introduction to adventure travel.
You'll typically experience two half day activities per day, done at an easygoing pace.
Activity Level 2
Hikes on our Level 2 adventures are considered easy to moderate in difficulty.
Those who enjoy half-day hikes with enough elevation gain to elevate their heart rate will enjoy these adventures.
Activity Level 3
Those who take on our Level 3 tours are looking for more challenging hikes that will raise their heart rate.
While not our most strenuous trips, you'll definitely feel accomplished after a day on the trails. A solid base of fitness is advised.
Activity Level 4
Be prepared for some serious physical activity on our Level 4 trips. The fitter you are, the more you'll enjoy it, as most hikes will be challenging.
Hikes may include rock scrambling, river crossings, and off trail adventures.
Activity Level 5
On our Level 5 trips get ready to conquer back-to-back days of long hikes or summitting peaks at altitude.
We require a high level of fitness as adventurers will be met with plenty of challenges and sometimes extreme conditions.
You’ll be inspired and exhilarated, enjoying mind-blowing scenery on foot, in a sea kayak, or by bike - all at your own pace.
We're proud of our New Zealand roots and you’ll love our professional and warm style of hosting. We’re always here to help with planning... even hiking boot recommendations!
We've got everything covered – top-notch meals, comfortable transport, superb accommodation, amazing guides and INCREDIBLE service.
With an average of 12 guests per departure and an industry-leading average 6:1 guest-to-guide ratio, you'll get to know your fellow travelers and have the flexibility to go at your own pace.
All our carefully selected guides are highly experienced and have deep personal connections to nature and culture. You’ll enjoy an authentic local experience.
We could hang around all day telling you how wonderful our trips are... but the best people to hear it from are our guests themselves.